With eventim.FaRM, the EVENTIM Sports Fan Relationship

Management software package, you are "hard on the

heels of the fan"
Every fan is a customer, every VIP a potential sponsor. If you

want to hook your customers with enthusiasm you have to

offer an excellent service. A professional management of

customer loyalty is the basis for individual and competent

support, and creates a higher customer satisfaction and

opens up a new scope of added value.

 

eventim.FaRM, the Fan Relationship Management software

package, gathers all customer-relevant information from a

variety of contact channels and permits central access to

up-to-date customer data from any location. The central data

pool can be evaluated specifically and allows you to

implement it in individual campaigns. The focus clearly is on

personal interests of the customers and their wishes that

can be addressed by specialised sales campaigns.

 

Customer, club, and sponsors all greatly benefit from the

multiple uses of eventim.FaRM.