With eventim.FaRM, the EVENTIM Sports Fan Relationship
Management software package, you are "hard on the
heels of the fan"
Every fan is a customer, every VIP a potential sponsor. If you
want to hook your customers with enthusiasm you have to
offer an excellent service. A professional management of
customer loyalty is the basis for individual and competent
support, and creates a higher customer satisfaction and
opens up a new scope of added value.
eventim.FaRM, the Fan Relationship Management software
package, gathers all customer-relevant information from a
variety of contact channels and permits central access to
up-to-date customer data from any location. The central data
pool can be evaluated specifically and allows you to
implement it in individual campaigns. The focus clearly is on
personal interests of the customers and their wishes that
can be addressed by specialised sales campaigns.
Customer, club, and sponsors all greatly benefit from the
multiple uses of eventim.FaRM.